Job Details

Customer Service Representative

  2019-11-11     Parker Staffing     Seattle, WA     15.00 hour  
Description:

Customer Service Representatives needed for a respected PNW bank

Job# ID: 15585

Pay Rate: $15.00/hr

Location: Boise, ID

Contract to Hire opportunity

Start date: 11/12/19

Are you excited about the idea of being a Customer Service Representative in a culture that cares about community outreach and simply being nice? Do you want to be a part of an organization that keeps banking personal by providing expert advice and guidance instead of frustrating customers with endless phone trees? We may have the perfect opportunity for you!

Kick off the next stage of your career with a 100-year-old financial institution that's been voted the "Best Bank" by Money Magazine three years in a row. Whether you're transitioning from retail sales or starting fresh out of school, this is your chance to gain new experience in a professional office environment. As a Customer Service Representative, you will build a strong reputation for being a good listener and problem solver.

Responsibilities

  • Manage high volume inbound calls (80-100 a day)
  • Communicate quickly and professionally to customer questions and concerns
  • Make efficient use of a multi-screen computer set up
  • Maintain customer records by clearly and consistently updating the database
  • Keep a consistent attitude of genuine care and desire to help

Qualifications

  • Ability to pass a background check and "soft pull" credit check (will not affect your credit score) to be qualified to access sensitive customer information
  • Tobacco-free (including vaping)
  • Amazing attendance & punctuality
  • Excellent communication skills and the ability to practice proper phone etiquette
  • Banking experience a PLUS!
  • Eagerness to learn new software and apply information quickly
  • Demonstrated ability to be punctual, consistent, and responsible

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Do not contact this company in solicitation of any product or service.

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