Job Details

Customer Service Representative

  2019-08-22     Americor     12601 W. Explorer Dr. Boise     $14-$15 hour  
Description:

Do you love to help people? Are you a Customer Service rockstar? Are you great on the phone? If this describes you, then we have the perfect career opportunity for you!

Americor is an innovative finance technology company, offering a unique approach to debt resolution. We are looking for self-motivated, enthusiastic, and dedicated Customer Service Representatives who want to help make a difference. 

What you will do:

  • Handle customer related phone inquiries in a call center environment
  • Using your great customer service skills, you will ensure that customer inquiries are resolved promptly, professionally and thoroughly
  • Manage escalated client calls with courtesy and professionalism
  • Respond to email correspondence quickly and competently
  • Utilize outstanding typing skills to enter detailed notes into our system
  • Educate our clients on the company’s products and programs
  • Look for innovative ways to enhance the customers’ experience
  • Be a multi-tasking wizard, switching between multiple screens and systems with speed and ease in order to provide quick and accurate information to the client

What you will need to succeed:

  • A pleasant, friendly attitude, with an ability to adapt to change.
  • Previous Debt Resolution experience is a huge PLUS!
  • At least 1 year of Call Center Customer Service Experience
  • Experience taking care of difficult customers
  • Highly developed sense of integrity
  • Ability to communicate clearly and professionally both verbally and in writing
  • An empathetic ear and excellent active listening skills
  • Great attention to detail and organizational skills
  • A strong work ethic, and willingness to work a flexible schedule as needed
  • Technically savvy; able to use multiple computer systems while in conversation with a client
  • Above average typing skills, able to type at least 40 wpm

Operate with INTEGRITY, deliver VALUE, strive for EXCELLENCE and do it with PASSION and you will make a difference in people's lives at Americor.

Click the link and apply today: https://app.jobvite.com/j?cj=o29FafwK&s=Boiseidahojobs

If the link does not work please copy and paste the link into your browser. 

Americor is an equal opportunity employer


Do not contact this company in solicitation of any product or service.

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