Job Details

Job Title : Technical Records Specialist

Duration: 07 Months

Location: Boise, ID. 83720

Pay rate: $19.94/hr on w2 without any benefits

JOB DESCRIPTION:

Required / Desired Skills

• Requires excellent communication and customer services skills and experience.

Provides technical support by conveying information, determining compliance, and resolving controversial situations.

Example of Duties:

· Maintain specialized software used for program data collection, evaluation, and reporting

· Provide customer service and technical assistance to external customers

· Determine and explain compliance with laws, rules, regulations, policies, and take appropriate action

· Extract data for analysis, data visualization, or reports

· Conduct data quality and improvement assessments and implement changes

· Troubleshoot software or process problems and develop solutions

· Assists with other tasks, projects, and priorities as assigned.

Minimum Job Specifications/ Certifications

This position requires:

· Requires excellent communication and customer services skills and experience.

· Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.

o Requires strong attention to detail and accuracy.

· Experience entering and retrieving data using a computerized record system.

· Experience composing and proofreading business correspondence.

· Experience using Microsoft Excel, Word, Teams, and Outlook.

· Monitoring record systems to identify and correct errors

· Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs

· Experience interacting with individuals from varying cultural and socio-economic backgrounds in stressful situations

· Must be able to work autonomously and within teams while gaining extensive knowledge of program procedures and guidelines.

BENEFITS:

Medical, dental, vision, life, disability, EAP, and 401(k).

"The Company is an Equal Opportunity Employer and is committed to creating an equitable and inclusive environment for all."