Job Details

Rental Dispatcher

Coastline Equipment is a leading John Deere Construction and Forestry dealer with locations in Southern California, Nevada and Idaho. Coastline provides world-class equipment solutions from John Deere, Wirtgen, Trimble, and Topcon. At their 13 locations, Coastline delivers best-in-class equipment, parts, service and technology solutions for customers. Our team of experts is driven to meet the needs of our customers both where they are today and where they are going tomorrow.

The team at Coastline is looking to hire a Rental Dispatcher at their Meridian, ID branch.

Job Responsibilities:

• Scheduling and Inventory: Responsible for scheduling drivers and organizing the daily dispatch of all equipment for the Branch on a normal and emergency basis. Determines equipment availability for rentals and performs inventory control processes.
• Customer Relations: Maintains customer relations via phone and email, and making additions, cancellations, and changes regarding equipment location. Establish new rental and sales accounts by providing exceptional customer service to call-in and walk-in customers.
• Document Maintenance: Ensures accuracy of rental contract information, monitor and maintain minimum insurance requirements, and Processes rental quotations, reservations, contracts, and invoices in compliance with company policies.
• Safety Compliance: Monitors equipment for damage and ensures that equipment is delivered to and received from customers in good working order. Monitors hours and schedules preventative maintenance with Service Department.
• Cash Management: Follows proper credit policies and cash accounts procedures. Files preliminary lien notices as required per company policy.

Required Qualifications:

• Education: High school diploma or equivalent.
• Experience: Must be able to demonstrate understanding of the equipment rental business, understanding of rental software and the ability to follow operational procedures.
• Technical Skills: Experience with software, computers, and office equipment.
• Interpersonal Skills: Strong verbal communication and interpersonal skills to interact clearly with all levels of the organization. Demonstrate occupational professionalism when dealing with customers and sales staff.

Preferred Qualifications:

• Industry Experience:Previous dispatch and customer service experience in the equipment rental/construction industry. Knowledge of John Deere equipment and competitors.

Physical Requirements

• Driving: Must be able to drive and travel in a vehicle. For the purposes of driving, must be able to pass a pre-employment drug screening.
• Physical Conditions: Must be able to lift 15 pounds.

What We Offer:

• Salary: $22.00-$26.00 per hour (The range displayed reflects the minimum and maximum salary for this position, and the individual hourly rate will be based on skills, qualifications, and experience).
• Health and Wellness Benefits: Comprehensive health, dental, and vision insurance.
• Retirement Plans: 401(k) plans with company matching contributions.
• Paid Time Off: Vacation, sick leave, and paid holidays.

Application Process:

• To apply, please submit your resume and application detailing your relevant experience and why you're interested in this position. We look forward to hearing from you! To learn more and keep up with Coastline Equipment, visit our website, Coastline Equipment.

Deadline: Applications will be reviewed on a rolling basis until the position is filled.

EEOC STATEMENT:

Coastline Equipment provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, or marital status. Coastline Equipment complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and trainin g. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.