Job Details

We are looking for a Technical Support Specialist to troubleshoot and resolve complex printer-related issues. The role involves managing escalations, diagnosing hardware, software, network, and connectivity problems, installing and configuring applications, and coordinating with field engineers and support teams.

Required Skills:

• Printer Technical Support and Troubleshooting
• Hardware and Software Troubleshooting
• Network and Connectivity Issues
• Application Installation and Configuration
• Technical Escalation Management
• Customer Communication and Issue Resolution
• Remote or Phone-Based Technical Support

Preferred Experience: Field support, customer service, or technical support experience.