Job Details

Domestic Civil Support Deputy Court Clerk

The Ada County Clerk's Office, proudly named one of Idaho's Best Places to Work multiple years in a row, is driven by a passion for public service and building trust in government. Our culture is rooted in kindness, joy, innovation, transparency, and a focus on what matters most: our customers and each other. If you have both the heart and the drive to serve the public, we'd love to meet you.

The Ada County Clerk's Office is a great place to work! Within Ada County, there are more than 2000 employees dedicated to enhancing our community's quality of life. Within the Clerk's Office there about 200 employees and this is an exciting opportunity to join a team that's making a real impact every day.

We offer a competitive Total Rewards package that adds approximately 40% to your base salary, including:

• Comprehensive medical, dental, and vision coverage
• Generous vacation and sick leave starting day one
• 11 paid holidays each year
• One of the nation's top state retirement systems (11.96% employer contribution)
• 457(b) plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and wellness programs
• Ongoing training opportunities

The Ada County Clerk's Office serves the community through five divisions: Court Clerks, Recorders, Auditors, Elections, and Community Programs. If you have ever voted, filed court documents, obtained a marriage license, applied for rental assistance or researched how your property tax dollars are spent, you've experienced our work firsthand. We do our best each and every day to make sure Ada County citizens have a smooth and efficient experience with our office.

A letter of interest and an updated resume must be submitted with your application to be considered for any Clerk's Office positions.

This position performs clerical and support functions related to the court system. A Domestic Civil Support Deputy Court Clerk will be trained in File and Serve, Odyssey (web-based computer system that manages court cases), and Customer Service Phone Support. Domestic Civil Support Clerks are responsible for monitoring databases, processing confidential documents including new and consecutive filings, scheduling hearings, preparing and distributing official documents and communications, implementing court policies and procedures, and providing phone support to assist parties and the legal community with questions and concerns.

Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. A Domestic Civil Support Deputy Court Clerk performs varied, moderately complex work over a comprehensive realm of legal actions that require the clerk to have a broad knowledge of the court system in order to perform the more complex functions of this job. Work duties are associated with family law cases such as: Divorces With and Without children, Custody and Paternity, Child Support, Civil Protection Orders, and more. Due to the complexity, time-sensitivity, volume of emergency/expedited pleadings, communication scope, and variety of tasks, this is considered an advanced Civil Support Clerk position, requiring a high degree of accuracy and organization in accordance with strict court timelines.

This role supports the Clerk's mission to serve and build trust. The Civil Support Domestic Clerk is expected to demonstrate kindness, be joyful, support innovation, communicate transparently, and remain focused on work that supports the Court's core responsibilities and service to the community and our team.

Essential Functions

• Process all types of cases and documents presented to court, handling a high volume of sensitive casework;
• Administers database management for specific areas of law, maintaining a high degree of accuracy and attention to detail;
• Processes Civil Protection Orders on a daily basis, maintaining strict court timelines;
• Communicates extensively and effectively with in-court clerks, in-court supervisors, law enforcement agencies, and judges for the carrying out of sensitive and timely court proceedings.
• Creates case files, performs data entry, maintains files and other records;
• Reviews documents presented for compliance to standards;
• Sets hearing dates and performs duties related to scheduling and calendaring;
• Explains policies and procedures pursuant to requests of the public attorneys and other officials and departments;
• Provides phone support to customers;
• Operates office equipment;
• Researches records requests;
• Sorts, stamps, records and files a wide variety of legal and judicial materials;
• Reads and routes incoming mail and assembles files and other materials to facilitate reply;
• Responds to correspondence;
• Maintains high level of confidentiality;
• Receives and processes paper filings, including on-site and in-person processing;
• Facilitates adherence of business operating hours and court schedules, including arriving punctually and on time for work.

Additional Functions:

• Cross train in other areas to perform the work of others for vacations, illness, etc.;
• Performs related functions as required.

Job Requirements

• Must have a high school diploma or equivalent;
• Knowledge of legal procedures documents and terminology preferred;
• Skill in the operation of computers, including familiarity with database applications;
• Skill in coordinating and prioritizing multiple requests;
• Ability to review documents for accuracy, completeness, and compliance;
• Ability to ensure effective and adequate flow of information with relevant stakeholders;
• Ability to type documents and correspondence with a high degree of accuracy.
• Ability to understand and follow verbal and written directions;
• Ability to communicate verbally and in writing;
• Ability to maintain confidentiality;
• Ability to maintain harmonious working relationships with other employees and the public.

Work Environment & Physical Demands

• May be required to lift or move up to 25 pounds;
• Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;
• Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks.

Disclaimer: To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.