Job Details

Revenue Cycle Business Applications Analyst Senior

The Revenue Cycle Business Applications Analyst Senior plays a strategic role in optimizing and supporting enterprise applications that drive revenue cycle performance. This individual leads complex projects, mentors junior analysts, and partners with cross-functional teams to ensure systems align with business goals and regulatory requirements. The role requires deep expertise in revenue cycle operations, strong analytical capabilities, and the ability to influence process improvements through technology.

Duties/Responsibilities:

• Lead the design, implementation, and optimization of revenue cycle applications and workflows.
• Serve as a first point of contact for revenue cycle systems.
• Collaborate with leadership to identify opportunities for system enhancements that improve financial performance and operational efficiency.
• Manage large-scale projects, including upgrades, integrations, and new implementations.
• Mentor and guide junior analysts, providing technical and operational support.
• Analyze complex data sets to identify trends, issues, and opportunities for improvement.
• Develop and maintain advanced reporting tools and dashboards for revenue cycle metrics.
• Collaborates with both IHT and operational stakeholders to collect, clarify, and translate business requirements into documentation and conceptual design from which solutions are determined.
• Ensure system compliance with HIPAA, CMS regulations, and internal policies.
• Liaise with vendors and IT teams to resolve escalated issues and coordinate strategic initiatives.
• Handles moderately complex issues and problems and refers highest complexity issues to most senior staff.
• Other duties and responsibilities as assigned.

Minimum Qualifications:

Education: Bachelors or experience in lieu of degree Experience: 2 years relevant experience Licenses/Certifications: None

Preferred Qualifications:

• Experience in ambulatory Patient Access operations, including scheduling, referrals, registration, insurance verification, or authorization workflows.
• Experience working with Epic applications, particularly Cadence, Referrals, Registration, or related operational workflows.
• Demonstrated ability to translate business and operational needs into technical requirements and partner effectively with IT teams.
• Experience leading or supporting workflow optimization, process improvement, or system implementation projects in a healthcare setting.
• Strong analytical, problem-solving, and change management skills with the ability to engage both operational and technical stakeholders.
• Experience supporting clinic openings, relocations, operational expansions, or technology-related move/add/change activities is preferred.

What's In It For You:

At St. Luke's, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.