Job Details

Area Customer Service Coordinator

Paladin Consulting is currently hiring an Area Customer Service Coordinator to join our team working onsite at multiple sites in the Boise area. We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.

Job Title: Area Customer Service Coordinator

Work Location: Boise, ID (Multiple sites)

Duration: Long-term contract with option to hire

Hours: Monday-Friday 8am-5pm

Education/Experience Required: High school or equivalent

Job Description & Responsibilities:

• The associate will support multiple customer locations in the Boise area. Specific addresses will be provided prior to onboarding and first-day reporting instructions.
• This position is an on-site, multi site/floater position covering 3 accounts in Boise, ID area.
• This position does not work directly with printers or technical services but is customer service in nature.
• This is not a technical support role and not a dedicated print services role.
• The temporary associate will serve as a local travel floater supporting three managed services accounts in the Boise area.
• Responsibilities will vary based on each customer's contracted services and may include front desk/reception coverage, mail and package processing, print and copy support, administrative tasks, data entry, document handling, customer service, and other on-site business support functions.
• The associate will travel between customer locations as needed to provide coverage and maintain service continuity.

Skills & Qualifications:

• The ideal candidate will have strong customer service and client-facing experience, excellent communication skills, and the ability to independently resolve day-to-day administrative and operational issues.
• Candidates who are adaptable, organized, dependable, and comfortable working in different business environments will be most successful.
• Previous experience with mailroom operations, print services, reception, or office administration is a plus, but not required.
• Print and mail experience is plus but customer facing experience is a must.
• Reliable transportation also a must.
• Dress Code: Business casual attire is required. Closed-toe shoes must be worn. Jeans are not permitted. Polo shirts or similar professional attire are preferred.
• Driving: No driving is required as part of the position. BUT if converted to a permanent role, the associate would need reliable transportation to travel to and from assigned customer locations, as work assignments and coverage needs may change throughout the day.

Paladin is an EEOC employer.