Job Details

Benefits:

Employee discounts

Paid time off

Training & development

Position Overview

We are seeking a professional, dependable, and guest-focused Front Desk Agent to join our team at our Marriott hotel. The ideal candidate will provide exceptional customer service, create a welcoming guest experience, and ensure smooth daily front desk operations.

This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced hospitality environment.

Responsibilities

Greet and welcome guests in a friendly and professional manner

Check guests in and out efficiently using Marriott systems and standards

Handle guest requests, questions, and concerns promptly

Answer and direct phone calls professionally

Process reservations, room changes, and payments accurately

Maintain knowledge of hotel services, amenities, and local attractions

Coordinate with housekeeping and maintenance to ensure guest satisfaction

Follow all Marriott brand standards and hotel policies

Balance cash drawer and complete shift reports

Maintain a clean and organized front desk area

Qualifications

Previous hotel or customer service experience preferred

Marriott experience is a plus

Strong communication and problem-solving skills

Ability to work flexible schedules including weekends and holidays

Professional appearance and positive attitude

Basic computer skills required

Ability to stand for extended periods and multitask effectively

Schedule

Full-time and part-time positions available

Evening, weekend, and holiday availability required

Benefits

Competitive pay

Marriott hotel travel discounts

Paid training

Opportunities for advancement

Supportive team environment

Apply Today

If you are passionate about hospitality and enjoy creating outstanding guest experiences, we would love to hear from you. Join our Marriott team and help deliver exceptional service to every guest, every stay.