Job Details

Office Assistant 1

The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

The Department of Financial Services is seeking candidates for the position of Office Assistant 1 in the Property Bureau. Duties include, but are not limited to, the following:

• Answers phone calls in the Bureau's Market Section;
• Takes messages or forward callers to voice mail, as warranted;
• Processes both no-fault provider overcharge complaints from insurers for the No-Fault Unit and complaints filed against insurers that allege unpaid arbitration awards issued in the forums administered by the Arbitration Forums Inc. and the American Arbitration Association;
• Enters required data setting up files and scan the documents into computer NYSCIS System;
• Sends files to no-fault supervisor for assignment to examiners;
• Collects and sorts mail for the No-Fault and Excess Line units, which includes processing penalty checks collected by these units and scanning correspondence on assigned complaints into NYSCIS;
• Schedules meetings and reserves conference rooms, upon request;
• Registers visitors into database for entry into DFS offices in NYC;
• Handles requisitions for supplies for the Market Section through Statewide Financial System and order calendars yearly;
• Assists each year in verifying the number of Insurance Law books for examiners and distributes to each Unit;
• Assists to maintain Emergency Contact List spreadsheet;
• Collects information from each examiner for updating as necessary;
• Handles all incoming mail on the 6th floor; and
• Inserts meeting information into Project Sunlight database.

Salary: $36,232 – $44,828. Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment. Appointment Status: Permanent.