Job Details

We are looking for friendly, outgoing individuals to join our team as Athletics Retail Sales Associates at our Boise store. As a member of the Al's team, you'll play a key role in creating a welcoming and positive shopping experience for every customer.

At Al's, we carry top-tier athletic gear for everyone-from little league sluggers to seasoned pickleball pros. Working with the top brands in the industry, the ideal candidate is knowledgeable and eager to share their expertise and passion to help customers find the gear they need.

We're seeking candidates who are passionate about sports and active lifestyles and who are committed to delivering excellent customer service. In addition to working with the top brands in the industry, you'll have access to employee-only discounts and exclusive vendor deals!

Key Responsibilities

• Provide a positive customer experience through fair, friendly, and courteous service.
• Greet and assist customers in an engaging and helpful manner.
• Offer knowledgeable recommendations based on customers' athletic needs.
• Become familiar with merchandise to provide accurate and efficient product information.
• Locate items and help customers find the gear they're looking for.
• Resolve customer questions or concerns with professionalism and care.
• Accurately communicate pricing, promotions, and sale details.
• Operate the register and process transactions efficiently and correctly.
• Maintain a clean, organized, and safe work environment in compliance with store policies.
• Ensure merchandise displays are neat, well-stocked, and visually appealing.
• Stay current on product knowledge, industry trends, and brand updates.
• Collaborate with team members to deliver a seamless shopping experience.
• Support store goals by contributing to sales and completing related duties as needed.

• Flexible availability with the ability to work all mandatory sales events, including evenings and weekends.
• Comfortable approaching customers and initiating conversations.
• Strong interest or background in sports, fitness, or athletic gear.
• Experience participating in or supporting team sports (such as baseball, basketball, softball, soccer, or lacrosse) is preferred.
• Excellent communication and interpersonal skills.
• Well-developed organizational skills with strong attention to detail.
• Positive attitude, high energy, and a strong sense of urgency.
• Team-oriented and able to work effectively with others.
• Able to provide quick and accurate product, sales, and pricing information.
• Committed to maintaining cleanliness and safety on the sales floor.
• Previous retail or customer service experience preferred.
• Must be at least 16 years of age or older.
• Must be able to lift 25+ lbs.
• Must be able to meet all physical requirements necessary to complete job responsibilities.

• Previous retail experience.
• Customer service experience in a fast-paced environment.
• Experience working with or supporting team sports programs (youth, school, club, or recreational).
• Familiarity with athletic apparel, footwear, and equipment.
• Ability to learn and retain product knowledge across multiple sports categories.

• Employee-only discounts and exclusive vendor deals.
• Opportunities to work with top brands in the athletic industry.
• Fun and energetic team environment.