Job Details
International Logistics Specialist - Vessel Processing
2026-07-22 Ocean Network Express Boise,ID
Description:
Job Description:
Job description: Location : Boise, Idaho This position will follow a hybrid work-from-home/office model with a minimum of three days in the office weekly
Role Summary
We are seeking a detail-oriented and proactive Service Operations Specialist to join our Import team. In this critical role, you will be responsible for executing essential import processes and adhering to rigorous policies and procedures to ensure optimal service delivery for our internal and external stakeholders. You will manage comprehensive checklists at the individual vessel and port level to verify that all inbound cargo is correctly filed with USCBP, local terminals, and port operations. Additionally, you will collaborate closely with vendors and terminals to coordinate the release of general import cargo, as well as special cargo including refrigerated units requiring cold treatment, out-of-gauge, and break-bulk shipments. You will also monitor cargo movement during USCBP examinations to ensure swift release and delivery once clearance is obtained. This position reports directly to the Service Operations Supervisor.
Additional Responsibilities
Core Required Skills and Competencies
Function Specific Skills
Required Minimum Years Experience
Required Minimum Education
About Ocean Network Express (ONE)
Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's seventh-largest container carrier with a fleet size of approximately 1.53 million TEU. Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier alliance, a global ocean carrier consortium.
Job Description:
Job description: Location : Boise, Idaho This position will follow a hybrid work-from-home/office model with a minimum of three days in the office weekly
Role Summary
We are seeking a detail-oriented and proactive Service Operations Specialist to join our Import team. In this critical role, you will be responsible for executing essential import processes and adhering to rigorous policies and procedures to ensure optimal service delivery for our internal and external stakeholders. You will manage comprehensive checklists at the individual vessel and port level to verify that all inbound cargo is correctly filed with USCBP, local terminals, and port operations. Additionally, you will collaborate closely with vendors and terminals to coordinate the release of general import cargo, as well as special cargo including refrigerated units requiring cold treatment, out-of-gauge, and break-bulk shipments. You will also monitor cargo movement during USCBP examinations to ensure swift release and delivery once clearance is obtained. This position reports directly to the Service Operations Supervisor.
Additional Responsibilities
- Processing import vessels and cargo to ensure proper procedures and policies are followed.
- Assist with training of staff and the maintenance of training materials.
- Assist with internal/external customer concerns and sales inquiries.
- Troubleshoot and resolve complex issues involving cargo movement including customs, logistical, and technical challenges Case handling in ONEForce, ONE COD Portal and Terminal operating systems as appropriate.
- Develop and maintain a knowledge base of evolving products and services
Core Required Skills and Competencies
- High level of both verbal and written communication skills
- Sound decision-making and problem-solving skills
- Adapts to change and prioritizes for high-end results
- Strong interpersonal skills
- Responsive, dependable, and follows through Team Player
Function Specific Skills
- Previous experience in logistics, customer service, sales, or other related fields is a plus
- Gsuite or Microsoft Office experience is required.
- Customs and logistics knowledge is a plus but not required.
Required Minimum Years Experience
- 0 to 2+ function-related
Required Minimum Education
- Bachelor's Degree Preferred
About Ocean Network Express (ONE)
Ocean Network Express (ONE) was incepted on July 7, 2017, following the liner service integrations of Kawasaki Kisen Kaisha ("K" LINE), Mitsui O.S.K. Lines (MOL) and Nippon Yusen Kaisha (NYK). The new entity functions from its global headquarters in Singapore, supported by regional headquarters in Hong Kong, Singapore, the United Kingdom, the United States, and Brazil. ONE is the world's seventh-largest container carrier with a fleet size of approximately 1.53 million TEU. Operating more than 200 vessels, it offers an expeditious and reliable international network of over 130 services to 120 countries and beyond. ONE is a member of the Premier alliance, a global ocean carrier consortium.