Job Details

Essential Duties & Responsibilities:

• Perform maintenance and service of alarm systems independently.

• Diagnose and troubleshoot system issues and implement corrective actions.

• Complete standard service calls without direct supervision.

• Interpret system drawings, specifications, and technical manuals.

• Use hand tools and testing equipment to perform required tasks.

• Ensure all work complies with applicable codes, standards, and company policies.

• Accurately complete service reports, documentation, and inspection records.

• Communicate effectively with customers, team members, and supervisors.

• Provide guidance and support to entry-level technicians as needed.

• Perform work in commercial, industrial, and construction environments.

• Performs other duties as assigned by management.

Education/Qualifications:

• High school diploma or equivalent required.

• Minimum of 3+ years of experience in the fire and life safety industry as a technician.

• NICET Level I or above preferred.

• Strong understanding of fire alarm systems, components, and troubleshooting methods.

• Ability to work independently and manage assigned tasks.

• If Driving Role: Must have a clean driving record and active driver's license.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned by management.

Physical Requirements:

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.

• Ability to lift 50+ pounds.

• Exposure to varying conditions including heights, confined spaces, and active job sites.

• Ability to stand, walk, bend, kneel, and reach for extended periods.

• Work performed in commercial, industrial, and construction environments.