Job Details

Field Service Technician V - Remote

TE Connectivity is seeking an experienced Field Service Technician V to support our Medium Voltage Energy Products Division. In this highly visible, customer-facing role, you will partner with industrial and utility customers across the United States to deliver technical expertise, training, and on-site support. This position will primarily support customers across Idaho, Montana, Oregon, Washington, Wyoming, North Dakota, South Dakota, Nebraska, and Nevada, and requires extensive domestic travel (up to 75%), with remote/home-based work when not in the field. The ideal candidate must be located in or near Boise, ID.

Job Requirements:

• Provide expert technical support for TE's Medium Voltage product lines to customers across industrial and utility sectors
• Deliver hands-on training to line crews, splicers, electricians, and electrical superintendents
• Conduct on-site installation support, ensuring proper application and performance of TE products
• Facilitate product training sessions, certification programs, and customer seminars
• Represent TE Connectivity at industry trade shows and events
• Build and maintain strong relationships with utility personnel, contractors, and key stakeholders
• Serve as a trusted technical consultant for Medium Voltage solutions
• Perform basic product failure analysis and prepare detailed reports
• Lead product demonstrations and support new product rollouts
• Provide AMPACT training and perform tool maintenance/repairs (overhead product line)
• Identify new application opportunities in the field and collaborate with Sales and Product Management teams
• Deliver actionable feedback on product performance, competitive insights, and improvement opportunities
• Support additional field service activities as business needs evolve

What Your Background Should Look Like:

• High school diploma or equivalent required
• Minimum of 5+ years of relevant field service, electrical, or utility experience
• Strong customer focus with excellent communication and interpersonal skills
• High energy, self-motivated, and results-driven mindset
• Strong analytical and problem-solving capabilities with a proactive approach
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to travel domestically up to 75%
• Valid driver's license and ability to operate a company-provided vehicle
• Preferred Qualifications:
• Experience working with medium voltage products or similar electrical systems
• Prior experience in utility, industrial, or power distribution environments
• Training or instructional experience

What We Offer:

• Opportunity to work with cutting-edge energy solutions
• Exposure to diverse industries and customers nationwide
• A collaborative and inclusive work environment
• Career growth and development opportunities within a global organization

Compensation:

• Competitive base salary commensurate with experience: $74,400 $111,600 (subject to change dependent on physical location)
• Total Compensation = Base Salary + Incentive(s) + Benefits

Benefits:

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits

Job Locations:

• Posting City: Boise
• Job Country: United States
• Travel Required: 50% to 75%
• Requisition ID: 153804
• Workplace Type: Remote