Nordstrom - - Responsibilities: Assist the Service Experience Manager in coaching an interactive team of specialists; Develop relationships with merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiatives; Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization; Protect security and privacy of customer information including education, compliance and disposition of issues; Perform all Service Experience, Cash Room and Communication procedures as applicable