Job Details

100% ONSITE ROLE- LOCAL CANDIDATES PREFERRED

PPDFS L1

Deploying desktops and laptops, monitors and other equipment and software to end users at Micron

Replacement and upgrade of consumer replaceable parts (ie hard drives, memory, graphic cards)

Troubleshooting basic network issues, activating ports, VPN connections, basic configurations on switches.

Troubleshooting hardware and accessories issues (ie desktops, laptops, monitors, keyboardmice, printers, mobile devices, AV equipment).

2+ years providing end-user technical support preferred

A+ Certification preferred

Working knowledge of the following technologies:

Active Directory

Windows XP, 7, and 10

Knowledge of anti-virus anti-malware programs

Microsoft Office suite

Building imaging computers

Wiring Cabling

Network technologies

Installation and support of wide range of peripherals

Skills: IT IS_Service Desk

Experience Required: 4-6