Job Details

The City of Boise is hiring for Utility Services Specialists on our Utility Billing team! Looking for a stable customer service role with room to grow and flexibility? The Utility Services Specialist is a great opportunity for candidates with experience in retail, food service, call centers, or front-line customer support. In this role, youll assist utility customers by answering questions, setting up accounts, processing payments, and resolving billing issues. Youll work in a fast-paced, team-oriented environment where strong communication, attention to detail, and problem-solving skills are valued. This position offers the chance to turn your customer service experience into a long-term career supporting the community, with eligibility for a hybrid work schedule. Why Youll Love This Role - Stable, full-time position with consistent hours - Eligibility for a hybrid work schedule - Customer servicefocused work without sales quotas or upselling - Transferable skills welcome - retail...Utility, Billing, Specialist, Customer Service, Food Service, Accounting