Job Details

Account Manager, ClaimsXM - Remote/NationwideLife insurance, paid holidays, sick time, tuition assistance, 401(k)United States, Idaho, BoiseApr 25, 2026About YouYou are a person who is passionate about developing and nurturing strategic partnerships and clients, serving as a trusted advisor, and aligning solutions with their overarching business goals in a hosted payer health care system. In the role of ClaimsXM Account Manager, you will be responsible for various team policies and targets, engaging with internal and external teams for effective outcomes.About The PositionCollaborate with internal and external stakeholders ensuring alignment of priorities.Manage the day-to-day relationship with clients, building and maintaining strong working relationships.Point of contact regarding all client inquiries. Liaise with clients regularly (responding to briefs, attending meetings, status reporting, information seeking, managing milestones and approvals).Develop an understanding of the brand and take responsibility for ensuring output is accurate, compliant and of the highest quality.Identify and manage risks and issues for both current and future initiatives, escalating where required.Monitor performance, contracts, budgets including but not limited to project health and report on KPIs regularly.Minimum RequirementsMinimum three years of working in a position within the healthcare industry with client‑facing communication responsibilities.Bachelor's degree in communication or similar related field preferred. In lieu of a degree, a minimum of 7 years of experience will be considered.Calm and pragmatic, with a can‑do attitude.Ability to multitask in a fast‑paced environment.Aptitude to convey information clearly, listen actively, and respond thoughtfully.Maintaining a professional demeanor and representing Signature Performance/ClaimsXM effectively.Security RequirementsU.S. Citizenship or naturalized citizenship is required for this position.All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.Work ScheduleMonday through Friday, 8:00am to 5:00pm CST (Standard Operating Business Hours)CompensationRange $110,000—$130,000 annuallyPosition TypeFull TimeBenefitsHealth InsuranceFully Paid Life InsuranceFully Paid Short‑ & Long‑Term DisabilityPaid VacationPaid Sick LeavePaid HolidaysProfessional Development and Tuition Assistance Program401(k) Program with Employer Match#J-18808-Ljbffr