Job Details

Answer customer calls and address all requests or inquiries concerning services and products, and report problem areas. Utilize various systems and tools to assist customers. Use sales expertise to make recommendations according to customers needs. Utilize operational systems to process purchases of all products and services. Use solid problem-solving skills to identify and solution customers technical issues. Demonstrate strong verbal and written communication skills. Ability to support our customers during working hours (M-F 5:55 AM 8:00 PM, Sat/ Sun 6:55 AM 8:00 PM MST). Some holiday coverage and occasional overtime may be required. Additional requirements:6 months to 1 year of customer service work experience. Familiarity with Windows computers. An ability to deliver regular and reliable attendance. A private or secluded work location within your residence. Reliable LAN or WLAN internet service with speeds of at least 18 mbps download, 12 mbps upload that can be dedicated to ...Solutions, Loyalty, Specialist, Video, Solution, Remote, Technology