Job Details

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Vision insurance Wellness resources Position: Member Services Rep - Full Time - Afternoon/ Evening We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience! BILINGUAL English/ Spanish are encouraged to apply! SUMMARY DESCRIPTION The Member Services Representative (MSR) is the first point of contact for members and guests. This position is responsible for providing exceptional customer service, handling membership inquiries and transactions, and helping to maintain a clean, comfortable, and friendly Judgement Free Zone environment. ESSENTIAL DUTIES AND RESPONSIBILITIES - Customer Service Greet members, prospective members ...Member Services, Member Service, Customer Service, Retail, Instructor, Membership