SiteOne - - Responsibilities: Provide sales support to Key Account Managers and Business Development Managers; Handle day-to-day customer needs including diagnosing customer problems, providing customer quotes, taking customer orders, coordinating order logistics; Develop deep and lasting relationships with customer personnel via phone; Leverage CRM tools to manage account activity, track opportunities, document customer interactions, and report on pipeline and performance; May manage a small book of business and contribute to growing gross margin year-over-year