Job Details

Strategic, People-Focused PMO Manager

Pennant is looking for a strategic, people-focused PMO Manager to build and lead our IT Project Management Office. This is a high-impact role responsible for creating the frameworks, processes, and team culture that will shape how IT initiatives are delivered across the organization.

If you're passionate about structure, clarity, cross-functional collaboration, and elevating project delivery maturitythis is your opportunity to make a lasting mark.

At The Pennant Group, our culture is rooted in CAPLICO Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk-Taking, Celebration, and Ownership. We look for leaders who embody these values and elevate them through their work, their teams, and the employee experience.

What You'll Do

Build & Evolve the IT PMO

• Create a scalable project & program management framework for all IT teams
• Establish standards, documentation, templates, and lifecycle expectations
• Implement intake, prioritization, governance, planning, and review ceremonies
• Continuously refine processes as the organization and technology landscape evolve

Drive Cross-Functional Alignment

• Partner with leaders across Applications, Infrastructure, Security, Data, and Clinical/Operational IT
• Coach project managers and technical leaders on PMO processes
• Reinforce documentation, communication, and governance standards
• Support change management and organizational readiness for major initiatives

Lead Portfolio, Program & Project Delivery

• Oversee large, multi-team, enterprise-level programs
• Serve as the central point for scope, timing, resourcing, and risk mitigation
• Ensure initiatives deliver on-time, on-scope, and on-value
• Collaborate with stakeholders to define business cases, benefits, and success metrics

Own Project Tools & Reporting

• Administer and optimize PM platforms (Azure DevOps, Jira, MS Project, Monday.com, etc.)
• Build dashboards and reporting for leadership and executive visibility
• Improve tooling, automation, forecasting, and transparency across teams

Develop a High-Performing PMO Team

• Hire, mentor, and grow a team of project managers
• Foster a culture of accountability, collaboration, and continuous improvement
• Support the long-term evolution and scaling of the PMO

What You Bring

• 5+ years in healthcare
• 7+ years in IT project/program management, including building or maturing PM frameworks
• Strong understanding of Agile, Scrum, Kanban, and hybrid methodologies
• Experience coaching PMs and technical leaders without direct authority
• Skilled in intake, prioritization, RAID management, and quality standards
• Hands-on experience with Jira, Azure DevOps, Asana, or similar tools
• Excellent communication, facilitation, and stakeholder-alignment skills
• Strong analytical, organizational, and reporting capabilities

Nice to Have:

• Certifications such as PMP, PMI-ACP, CSM/PSM, SAFe, ITIL Foundation

Education:

• Bachelor's degree in Information Systems, Business, or related field (or equivalent experience)