Job Details

Description
Leadership Statement

Leadership at the Wylder Hospitality Group stems from our core values: Be Clear, Hold the Standard, Be Honest, Be Caring, Be Professional. Throughout the business these core values define us as a group and build toward ourfinancial and cultural success. We apply them to each other, to employees, to guests, to vendors, and to our community.

Front Key Employee

The Front Key Employee at The Wylder supports the GM in the operation of the front of the house: holding high standards, customer service, food and beverage quality, and safety. In order to be successful in these responsibilities, the FKE must love the restaurant business, exude the core values, and lead with heart and humor.

Essential Functions

Constantly moves within the restaurant sales floor and kitchen

Frequently operates computers, phones, tablets and POS system

Constantly communicates with staff and guests

Constantly monitors food and beverage quality for taste and visual presentation

*Must be willing to consent to a background check*

This Job Description is subject to change at any time.

Requirements

• Love the restaurant industry
• Assist team members to achieve their goals
• Support the GM in all aspects of front of house operations
• Identify & Develop Future leaders
• Maintain a fun and professional work environment
• Maintain standards food quality, visual and taste standards
• Manage financials and budgets of the restaurant:
• Labor Cost
• Beverage Costs
• Be a presence on the floor of the restaurant:
• Expediting food and drink
• Maintaining an upbeat floor energy
• Quickly and professionally support the GM in team communications
• Support Kitchen Leadership & Team
• Maintain safety and sanitation standards including health inspection high scores
• Literacy in Computers and Basic Math
• Strong skills of observation
• Good problem solving and conflict resolution skills
• Great oral and written communication
• Exceptional follow-through skills