Job Details

A company is looking for a Customer Support Coordinator to provide assistance and support in a virtual care environment.Key ResponsibilitiesProvide courteous and efficient service to customers, resolving issues effectivelyTriaging members and connecting them with appropriate services and resourcesSupport care coordination and crisis support teams with intakes and follow-upsRequired QualificationsBachelor's degree from an accredited college or university preferredPrior experience in customer support, care coordination, or crisis servicesAbility to work various shifts, including weekends and holidaysReliable high-speed internet connection and a secure workspaceExperience with productivity technologies such as Microsoft Office and Google Suite preferred