Job Details

A company is looking for a Customer Service Toll Free Line Operator.Key Responsibilities:Answer incoming calls and identify customer assistance needsEducate callers and redirect them to appropriate promptsMeet performance goals in efficiency, accuracy, quality, member satisfaction, and attendanceRequired Qualifications:High School Diploma / GED or equivalent working experienceMust be 18 years of age or older1+ years of Customer Service experienceExperience with Windows PC applications and Microsoft ExcelAbility to work any assigned 8-hour shift during normal business hours