Job Details

A company is looking for a Customer Reference Specialist responsible for managing and executing customer reference program operations.Key ResponsibilitiesManage and maintain the customer reference database for accuracy and usabilityFulfill reference requests from sales and internal teams in a timely mannerTrack and report on reference request activity and program performanceRequired QualificationsBachelor's degree in marketing, business, communications, or related field (or equivalent experience)2-4 years of experience in marketing, sales support, customer success, or operations roleStrong organizational skills to manage multiple requests and deadlinesExperience working cross-functionally with sales or proposal teamsProficiency in CRM or database tools and Microsoft Office