Job Details

A company is looking for a Communication Specialist.Key ResponsibilitiesEngage reporters with care and ensure their information is handled appropriatelyAnswer calls and follow the intake process while exercising good judgmentLead guided interviews, ensuring quality and accuracy of report detailsRequired QualificationsOutstanding customer service skills with a strong results orientationAbility to remain calm and composed in distressing situationsWeekend availability, with at least one weekend day requiredMinimum typing speed of 35 WPMExperience using MS Office and navigating proprietary software applications