Job Details

Position Overview:

We are hiring a dependable, customer-focused team member to help support our growing client base. This role combines customer service with simple equipment setup and programming (training provided).

You will work directly under our Operations Manager and play a key role in ensuring our customers have a smooth, positive experience.

What You'll Do:

• Provide friendly, responsive customer support to local business owners
• Program and set up payment equipment (simple and trainable)
• Troubleshoot basic issues and help resolve customer concerns
• Communicate clearly with customers and team members
• Ensure every customer interaction is handled professionally and promptly

What We're Looking For:

• A positive attitude and strong people skills
• Someone who genuinely enjoys helping customers
• Reliable, organized, and detail-oriented
• Comfortable learning and using basic technology
• Strong communication skills
• Previous customer service experience is a plus (not required)

Our Core Value:

We operate with one mindset: The customer is always right.

We are looking for someone who takes pride in delivering a great experience every time.

Why Join Us:

• Small, tight-knit team
• Local company with real impact
• Opportunity to grow within the organization
• Hands-on training and support

If you are dependable, customer-focused, and ready to be part of a growing team, we'd love to hear from you.