Job Details

State of Idaho Opportunity

The Idaho Department of Water Resources (IDWR) has an opening for Business Analyst in its downtown Boise office. The Business Analyst coordinates with the Idaho Office of Information Technology Services (ITS) to provide information technology (IT) services forIDWR staff and the public. The Business Analyst develops a deep understanding of IDWR's vision, structure, processes, software applications, and workflows and leverages that understanding to efficiently address problems or provide enhancements. The Business Analyst also manages and maintains IDWR'sinternal and external websites.

Applications will be accepted through 11:59 PM MST on the posting end date.

NOTICE: Due to a recent system improvement, if you have previously applied for a position with the State of Idaho, select Reset/Forgot Password and follow the prompts to access your account. For additional assistance, refer to the Candidate Guide located under Candidate Resources on the State of Idaho Careers page.

Important Guidelines: Applicant resumes must demonstrate how they meet the MINIMUM QUALIFICATIONS listed in the job announcement.

Selection Process: Resumes will be screened based on the criteria outlined in this announcement. A select number of candidates who have demonstrated that they meet the MINIMUM QUALIFICATIONS of the position and have the most relevant qualifications may be given the opportunity to be interviewed.

The Idaho Department of Water Resources (IDWR) may conduct verification of the information provided in your application, including validation of driver's license status, education, employment, and criminal history. Omission and/or falsification of information provided in your application will result in your removal from consideration for employment, appointment, or promotion.

IDWR: The Idaho Department of Water Resources (IDWR) is a team of dedicated professionals serving the citizens of Idaho by ensuring that water is conserved and available to sustain Idaho's economy, ecosystems, and resulting quality of life. IDWR strives to achieve excellence in water management through innovation, efficiency, planning, and communication.

Business Analyst Duties

IT Service Coordination

• Coordinate with ITS to meet IDWR's IT needs. Host weekly interagency coordination meetings.
• Manage IDWR's Master Level Agreement (MLA) with ITS to ensure IT services are completed consistently with the MLA framework and that billing is appropriate.
• Coordinate IDWR's internal IT services budget with the IDWR Financial Officer.
• Plan, communicate, direct, and coordinate system enhancements (software and hardware) in partnership with ITS, including implementation of significant software transitions from legacy solutions to cloud services or similar.
• Coordinate with the ITS Business Analysts and IDWR stakeholders to identify and review performance measures needed to recommend commercial and custom software solutions for the agency.
• Partner with IDWR leadership to define their IT-related long-range objectives and short-term operational goals, and work with ITS and agency stakeholders to implement those priorities.
• In conjunction with ITS, develop and maintain an internal management system to facilitate annual inventory requirements and asset lifecycle management.
• Coordinate annual PC replacement rollouts and cost allocations with Agency Purchasing Officer and ITS.
• Study and compare costs for new IT-based solutions.
• Identify needs and facilitate staff training in relevant IT systems.
• Plan, coordinate, direct, and implement a process to engage agency stakeholders in IT decision making and lead the change management to implement approved solutions.
• Research, evaluate, and test emerging technologies.
• Communicate and facilitate plans for IT changes, outages, and releases
Website Coordination
• Manage IDWR's internal and external websites to comply with program goals and regulations.
• Coordinate the actions of IDWR web content managers to maintain or modify the webpage, post content, and ensure uniform standards across all agency websites.
• Coordinate IDWR's website needs with ITS and web development contractors.
• Envision the future of IDWR's web and mobile communication strategy.
• Assist with internal webpage and webservice technical queries from across the agency.
• Serve as agency Webmaster, including overseeing employee web server access decisions.
• Review and analyze agency business practices to determine those practices that could be significantly enhanced by the modification of IDWR's websites and software applications.
Minimum Qualifications

Good knowledge of:
• Project management.
• Organizational/business analysis and evaluation.
• Process improvement methodology.

Desired Qualifications
• Experience developing and maintaining websites.
• Good knowledge of IT systems.
• Good spoken, written, and graphic communication skills.
• Meeting facilitation.
• Experience with workflow management tools.
• Experience with Laserfiche, SharePoint, and WordPress.

BENEFITS

The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit

To learn more about the Idaho Department of Water Resources, please visit our website:

EEO/ADA/VETERAN

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD: 711), or email ...@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.