Job Details

Job Description:

Saybrook University is seeking an Admissions Specialist to join its enrollment management team.

This opportunity is a remote-work position.

The Admission Specialist is responsible for recruiting students for degree programs at Saybrook University. The Admission Specialist is responsible for all phases of the admission process, from successfully contacting inquiries to qualifying students for admission selection and enrollment. The Admissions Specialist is an individual contributor who may be assigned to enroll for a limited number of colleges or degree programs.

The successful candidate will be an articulate, organized, results-driven, dynamic, and enthusiastic individual contributor, leader and team player. This position provides an excellent opportunity for a talented and committed professional whose skills and attitude complement a dynamic, collegial team.

Principal Duties:

• Clearly articulates the mission and value of the university to prospective students.

• Provides superior customer service to students through the entire admission process.

• Responds to all new inquiries quickly and maintains consistent communication with all students throughout the admission process.

• Completes a high level of outbound calls per day to reach prospective students in a timely manner.

• Effectively maintains Salesforce database through inquiry management, proper documentation, logging of calls and activities, and purposeful contact strategy.

• Conducts telephone-based, virtual, and in person consultations to qualify prospective students on their educational goals and interests, to explain available academic programs, to advise them on admission requirements, and to ensure that all admission paperwork is completed properly. Provides more in-depth counseling for undecided students.

• Consistently achieves behavioral and performance expectations as outlined in the annual performance review.

• Communicates academic department decisions appropriately, adhering to all policies and procedures.

• Performs other duties as assigned.

Essential Knowledge, Skills, and Abilities:

• Must be able to represent the organization in a professional manner, recruit and work within a diverse community, and follow all policies and procedures with a keen attention to detail.

• Strong communication and listening skills: persuasive and negotiation skills, strong professional writing, public speaking, interpersonal and public relations skills.

Position Qualifications:

• Bachelor's degree required. Master's degree preferred.
• A minimum of 2 years admissions experience is required.
• Experience with student information systems, database management systems, and online marketing and recruitment experience highly desired.
• The ability to work evenings and weekends is required.
• Must be able to lift at least 20 pounds, move furniture and be able to physically set up rooms for meetings.
• Valid driver's license and willingness to travel.

Saybrook University offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

Saybrook University is an Equal Opportunity Employer.

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Company:
Saybrook University