Job Details

Join the Mayors Office as a Customer Service Specialist and be the friendly face and voice that welcomes our community! In this role, youll provide a professional, service-oriented experience for all visitors and callers, handling inquiries with warmth, efficiency, and care. Youll also keep the office running smoothly with essential administrative and clerical support, all while working under direct supervision in a dynamic, community-focused environment. The ideal candidate is detail-oriented, has strong communication skills, and is committed to courteous, responsive service. This position is designated as At-Will. Essential Functions Performs routine or repetitive tasks with specific instructions and set procedures. Handles basic issues and problems and refers more complex issues to higher-level staff. Maintains reception desk by greeting customers, providing information and receiving citizen complaints. Communicates meeting guest arrival with appropriate individual. Answers m...Customer Service, Office, Service, Retail, Support, Customer