Job Details

As a Patient Service Representative, you will work in conjunction with physicians and clinical staff to take care of patients administrative needs. Your primary responsibilities would include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. Patient Service Representatives utilize our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected. Patient Service Representatives are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment, creating a positive experience for patients. Minimum Qualifications:High School Diploma or equivalent required. Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred. Exp...Patient, Representative, Customer Service, Service, Health, Retail, Healthcare, Insurance