Job Details

About the job Booking Agent

We are seeking a reliable and client-focused Booking Agent to assist individuals and families with organizing and confirming well-planned trips. This role emphasizes accuracy, communication, and follow-through to ensure every arrangement is completed smoothly and on time. You will work directly with clients to turn their plans into confirmed bookings while delivering consistent, high-quality support.

Key Responsibilities:

• Gather client needs, budgets, and timelines
• Research options and provide clear, practical recommendations
• Coordinate bookings for transportation, lodging, and activities
• Confirm reservations and manage updates or adjustments
• Maintain accurate client profiles and booking records
• Communicate changes and confirmations promptly and professionally
• Stay current on supplier policies and procedures

• Strong customer service and communication skills
• Excellent attention to detail and time management
• Ability to manage multiple requests simultaneously
• Comfortable learning new systems and online tools
• Experience in hospitality, service, or administrative roles preferred

• Flexible scheduling
• Structured onboarding and training
• Access to supplier networks and booking tools
• Supportive, team-oriented environment with growth opportunities