Job Details

Senior Business Systems Analyst - req1597

OVERVIEW

We are seeking a talented Senior Business Systems Analyst to enhance and optimize our Quote-to-Cash workstream. Your primary responsibility will involve analyzing current processes, pinpointing improvement opportunities, and executing impactful changes by collaborating with Business Partners, Users, and Technical Development Teams.

RESPONSIBILITIES

• Accountability
• Gain a comprehensive understanding of people, processes, and technology to effectively support your designated workstream.
• Create and implement a workstream roadmap that aligns with our organizational goals in partnership with business stakeholders.
• Act as the main point of contact for the workstream, offering comprehensive support to users across all related tools.
• Process Management
• Work in collaboration with cross-functional teams to analyze current operational processes and associated tools and technologies.
• Develop and maintain detailed and up-to-date process documentation, including flowcharts, process narratives, and user guides.
• Contribute to establishing key performance indicators (KPIs) to assess process performance and monitor progress towards improvement targets. Provide optimal solutions based on in-depth functional and business knowledge to meet user requirements. Assist in drafting requirement definition documents, technical design documents, and user acceptance testing documents.
• Collaboration & Support
• Address production issues and collaborate with users and technical teams for timely resolutions.
• Work alongside other workstreams, IT teams, and departments to ensure business processes align with technological solutions.
• Engage closely with Technical Delivery teams to ensure the successful and timely execution of workstream solutions across all application platforms.
• Senior Role
• Maintain sufficient knowledge of all workstreams to provide backup support as needed.
• Keep the workstream roadmap updated in sync with Mid Term business plans and provide insights on investment decisions to enhance the workstream.
• Lead discussions around dependencies and the impact of changes across all workstreams.

QUALIFICATIONS

• Extensive expertise in Quote-to-Cash (Q2C) processes, including quoting, pricing, order management, billing, and revenue recognition.
• Hands-on experience with Salesforce CRM, encompassing:
• Territory Management for sales alignment and coverage.
• Account Sharing Models for visibility and collaboration.
• Opportunity Management for tracking pipelines and forecasts.
• Deal Approval Workflows for discounting and compliance.
• Salesforce CPQ (Configure-Price-Quote) for advanced pricing and quoting.
• Strong ERP experience required, particularly with Oracle E-Business Suite R12 or Oracle Cloud ERP for order management, invoicing, and financials.
• Experience with Order-to-Cash and Revenue Management modules for precise billing and compliance.
• Familiarity with integration between CRM and ERP systems, including middleware or API solutions.
• Proficiency in designing, configuring, and optimizing end-to-end Q2C workflows across integrated platforms.
• Knowledge of revenue recognition standards (ASC 606) and compliance considerations.
• Strong analytical skills for data analysis, reporting, and troubleshooting in CRM and ERP environments.
• Preference for exposure to Install Base functionality for managing assets and service entitlements.
• Preferred experience with subscription billing models, SaaS revenue processes, and innovative pricing strategies.
• Exceptional communication skills and the ability to foster effective relationships within and outside the organization.
• Strong understanding of business processes and best practices across various business areas (such as finance/accounting, sales/marketing, services, inventory, etc.).
• Deep knowledge of application structures, functions, and processes.
• Proven capability to lead complex business process reengineering initiatives.
• Ability to influence and guide stakeholders towards best practices within application constraints.
• Proficiency in generating high-quality analytical deliverables, including functional requirements, UAT scripts, technical requirements, and report definitions.
• Understanding of IT & Organizational change management principles to facilitate the transition through changes in the workstream.
• Minimum of 8 years of applicable business analysis experience required.
• Experience with the deployment of enterprise-wide solutions.
• Compensation: Minimum Salary of $110,700 to Maximum Salary $178,200 (annual); Based on experience

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About Us!

Canon Medical Systems USA, Inc. is a leader in diagnostic imaging, actively seeking qualified candidates for our open roles. We offer a competitive salary and benefit package, promote a diverse work environment, and are committed to being an equal opportunity employer. All qualified applicants are encouraged to apply without regard to race, gender, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or disability. Join our team and become part of our Canon family.