Marmon - 598 West Franklin Road - Responsibilities: Manage and maintain relationships with Funeral Directors, Cemeteries, Service Areas, and Technicians within assigned territory; Track and monitor monument production, delivery, on-site installations; Ensure accurate documentation and timely follow-up on all orders and customer service requests; Handle a high volume of phone calls and emails professionally and efficiently; Process all quote requests, or communicate delays, to clients within 24 hrs