Job Details

IT Support Specialist Level 3

MicroTech Systems is looking for an IT Support Specialist Level 3 to join our team in our Boise, Idaho office. This person will be performing complex network architecture/design, performing Windows server deployments/migrations/decommissions, network infrastructure deployments/migrations/decommissions, client application deployments/migrations, email deployments/migrations, and other related IT support tasks associated with supporting client systems and networks. The ideal candidate will have a strong technical background, solid analytical skills, and proven problem-solving experience. He/she will use their interpersonal skills to communicate with clients and provide IT support via specified client IT projects.

Requirements:

• Minimum of an Associate's degree in Applied Science (Computer/Network) (or the equivalent) is preferred
• MSP Experience preferred
• Five years of related technical support experience - including but not limited to:
• Advanced network design/architecture
• Expert infrastructure installation/configuration/troubleshooting
• Internet, firewall, switch, and Wi-Fi
• VLAN installation/configuration/administration/troubleshooting
• Expert Microsoft server and Microsoft server application migrations
• Expert hypervisor installation/configuration/administration/troubleshooting
• Expert SAN installation/configuration/administration/troubleshooting
• Expert O365 migrations/administration/troubleshooting
• Expert scripting & PowerShell proficiency
• Technically savvy with strong time management skills
• Experience troubleshooting issues and achieving solutions
• The ability to explain to a non-technical person in a way they will understand
• Maintain a high degree of professionalism
• Maintain superior client relations

About MicroTech Systems: MicroTech Systems is a professional Managed Service Provider (MSP) dedicated to helping people feel secure so that we can all grow together! Our employees enjoy a work culture that promotes our core values first and foremost: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else. We are looking for high energy individuals who are motivated and interested in making a long-term commitment to excellence. MicroTech Systems offers a competitive benefits package to employees, including health care, paid time off and holiday time, 401k matching, and professional development.