Job Details

A company is looking for a Communication Center Representative to assist in the retrieval of medical records.Key ResponsibilitiesContact provider offices to request copies of medical recordsCoordinate the retrieval method and scheduling with provider officesEnter and maintain records in the in-house computer application to track retrievalsRequired QualificationsHigh School diploma or equivalency requiredPrevious call center sales or collections experience preferredKnowledge and training in accurate data entry and office procedures requiredUnderstanding of HIPAA regulationsComputer skills with the ability to navigate basic applications