Job Details

A company is looking for a Senior Fraud Investigator.Key ResponsibilitiesPerform alert triage, conduct investigations, and make informed transaction decisions impacting member experience and financial exposureConduct thorough investigations into suspected fraud across multiple channels and analyze data to identify issues and support timely resolutionCommunicate with members regarding fraud, support regulatory compliance, and partner with internal teams and law enforcement for effective resolutionRequired QualificationsBachelor's degree required5+ years of experience in fraud operations, investigations, or related financial services rolesStrong working knowledge of fraud typologies including ATO, identity theft, and card fraudExperience with SQL and Power BI preferredProficiency in Excel and familiarity with fraud detection platforms preferred