Job Details

Job Title: Client Relations Manager

About the Role:

We are excited to expand our team with dynamic Client Relations Managers who are passionate about client success. In this role, you will cultivate and maintain strong, long-term relationships with clients, serving as their trusted advisor and internal advocate. Your efforts will ensure that clients maximize the value of Comscore's data, products, and services, leading to high client satisfaction, increased product usage, and lasting retention. This position is part of our ongoing initiative to attract top talent as we grow our commercial organization.

What You'll Do

• Build lasting, productive relationships with clients, effectively communicating their goals and needs across internal teams.
• Act as the daily point of contact for clients, driving product usage, satisfaction, and proactive communication.
• Spot opportunities to enhance the adoption of Comscore solutions and partner with Sales to facilitate cross-sell and upsell initiatives.
• Gain an in-depth understanding of each client's business and recommend product or service improvements to meet evolving requirements.
• Collaborate with Product, Sales, and other teams on projects related to client success and commercial priorities.

What You'll Need

• 1-4+ years of experience in account management, client success, analytics, or digital media (experience level may vary).
• Excellent presentation, communication, and relationship-building skills.
• Familiarity with audience measurement, digital media, advertising, or analytics is a plus (not required for junior positions).
• A self-starter mindset with the ability to work independently while fostering cross-functional collaboration.
• Strong problem-solving abilities, along with exceptional organizational skills and attention to detail.
• Salary: $60,000.00-$70,000.00; commensurate with experience.

About Comscore

At Comscore, we're at the forefront of cross-platform media measurement, providing businesses with the insights they need to make informed decisions. Our dedicated team works together to simplify challenges for our clients and partners. While our roles and skills vary, we share a commitment to core values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you are enthusiastic about tackling significant challenges and assisting leading media organizations and brands navigate the media landscape, we want to hear from you.

Comscore (NASDAQ: SCOR) is a reliable partner for planning, transacting, and evaluating media across various platforms. Our extensive data footprint combines insights from digital, linear TV, over-the-top, and theatrical viewership, enabling media buyers and sellers to understand audience behavior and make confident business decisions. As a recognized leader in measuring digital and set-top box audiences and advertising, Comscore is your trusted source for comprehensive cross-platform measurement. To learn more about Comscore, visit Comscore.com.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status, or any other characteristic protected by law.

To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.

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Our Work Experience encompasses the unique aspects of our culture: our values, our company meetings, our dedication to sustainability, our recognition programs, and, most importantly, our people. Our employees embody traits of self-discipline, hard work, curiosity, trustworthiness, humility, and integrity. They prioritize the team's success and embrace opportunities for collaboration to make a difference.