Job Details

Job Title

Hours of Operation

7:00 AM 5:00 PM, MondayFriday (40 hours per week)

No weekends or holidays!

Location

Current: North Hospital MOB

Relocation: The practice will move in May to a new facility approximately 1 mile from the current office.

Top Skills for Success

Strong customer service and communication skills

Dependability and professionalism

Cerner experience (preferred)

Previous medical office experience (a plus)

General customer service background

Key Responsibilities

Patient check-in and check-out

Managing pool messages and Ecare tasks

Scheduling and rescheduling patient appointments

Handling incoming calls and directing patients/visitors appropriately

Collecting and verifying demographic, financial, and insurance information

Explaining department/hospital policies, procedures, and patient charges

Entering charges and collecting payments as needed

Ensuring smooth patient flow throughout the practice

Expected Competency

Able to work independently within 3 months

Requirements

High School Diploma or GED required

Relevant experience in a healthcare setting preferred

Ability to learn and retain medical coding; ICD-10 and CPT coding preferred

Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

Basic proficiency in Microsoft Office (Word, PowerPoint, Excel)