Job Details

Interviews will occur beginning of March.

BASIC FUNCTIONS

• Greet guests as they enter the Locker Area and the Gift Shop.
• Provide quality guest interaction and service with friendliness and guest focus.
• Provide product education to guests on items sold throughout the Gift Shop.
• Promote and upsell retail items.
• Ring-up and bag retail items sold at your cash register.
• Process accurate cash and credit card transactions.
• Sell day-use lockers to guests.
• Process payments, fulfill season locker passes and add cash for guests using cashless wristbands.
• Promote and upsell season pass locker upgrades.
• Promote and upsell cashless wristbands.
• Stock retail products and maintain the appearance of stocked products on store fixtures and displays.
• Assist guests with locker rentals.
• Keep lockers clean and polished (inside and out).
• Maintain Gift Shop, locker grounds and general park cleanliness and appearance. This may include sweeping, picking up trash, washing windows, vacuuming and other cleaning responsibilities.
• Attend to the needs of park guests and provide answers to guests' questions.
• Assist in the education and enforcement of general park, attraction, and safety rules.
• Assist with proper oversite of lost and found items.
• Keep accurate time which includes clocking in and out for shifts, breaks and lunches.

INTERMEDIATE FUNCTIONS

• Maintain candy inventory in gift shop/park vending machines.
• Control guest access into electronic lockers, learning daily locker operation procedures.
• Maintain and upkeep lockers and locker kiosks.
• Maintain an understanding of computer systems related to sales and rentals.
• Sell employee uniforms as needed and assist with employee uniform needs throughout your shift.
• Lead staff to pick up and drop off tills from Cash Control.
• Learn the use of park communication radios, with a focus on memorizing and using important radio codes.

ADVANCED FUNCTIONS

• • Assist in processing retail orders; compare orders received against purchase order, label products with assigned price and item code, display items using merchandising strategies.
  • Assist in maintaining accurate retail and uniform inventory.
  • Troubleshoot and execute locker repairs and maintenance.

Equal Opportunity Employer
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