Job Details

Join Our Team as a Guest Service Cashier!

At Smashburger, we believe in serving better burgers while creating an exceptional experience for our guests. Since our first restaurant opened in 2007, we've focused on providing not just great food, but also outstanding service. As we expand with an average of 10 new restaurants each year, we are dedicated to nurturing the growth of our team members in a diverse and supportive environment. Join us to be part of this exciting journey!

Experience Better Benefits!

• Tip sharing - earn up to $2/hr. extra in tips
• Referral bonuses for bringing your friends on board*
• Enjoy 50% off our delicious burgers and other menu items
• Flexible schedules to fit your lifestyle in a fun, team-oriented atmosphere
• Comprehensive medical, dental, and vision options**
• Paid time off for vacations and sick days**
• 401K matching (21 and older)
• Employee Assistance Program for added support
• Fast track opportunities for career advancement and management experience
• Free uniform and hat provided

*Eligibility based on employment duration and average hours worked

**Referral employees must be in good standing. Bonus is paid in two parts.

Key Responsibilities:

• As a Guest Service Cashier, you will report to the Restaurant General Manager and play a key role in championing our better burger mission.
• Warmly greet and welcome all guests, ensuring they feel valued and appreciated.
• Foster a positive and enjoyable work environment with your team.
• Collaborate effectively with team members to maintain smooth operations.
• Promote menu items and provide insightful meal suggestions to guests.
• Ensure order accuracy and handle all transactions with care using our POS system.
• Engage with guests post-service to ensure their dining experience exceeds expectations.
• Encourage guests to participate in surveys about their experience.
• Uphold food safety and cleanliness standards in all areas of the restaurant.
• Show integrity and responsibility in all cash handling processes to minimize losses.
• Utilize upselling techniques to enhance guest experience and maximize sales.

Requirements:

• No previous experience required; we provide comprehensive training!
• Must be at least 16 years old.
• Ability to stand for long periods and lift up to 25 lbs as needed.
• Flexible availability to work variable hours, including evenings and weekends.
• Adhere to our uniform policy for a professional look.
• Successfully complete and participate in the Smashburger training program.
• Must be able to provide authorized U.S. work documents; we participate in E-Verify.

At Smashburger, we are committed to providing equal employment opportunities. We embrace diversity and are dedicated to creating a workplace free of discrimination and harassment. We encourage all applicants to join our team, where integrity and teamwork thrive!