Monitors and documents entry and exit to and from the grounds to ensure entrance only by approved individuals. Monitors and checks in common carriers, outside contractors, etc. requesting entrance to the premises. Reports suspicious activities to management if necessary. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work. Typical Duties and Responsibilities. Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer. Provide exceptional customer service by telephone, email, and in person. Monitor and check in and out common carriers; acquire order number from bill of lading, verify truck name and number, communicate dock door assignment to driver. Monitor and record outside contractors entering and exiting the premises, verify authorization list, communicate presence to facility maintenance. Input order numbers into scheduling system to obtain a dock door assignment....Clerk, Customer Service, Retail, Grocery, Monitor