Job Details

PRIMARY PURPOSE - The Solutions Group Specialist is responsible for managing the quote to cash process for Solutions Group clients, ensuring customer satisfaction and the elimination of credits. The specialist delivers seamless order-to-cash experience, ensuring customer's requests from sales, service and billing are handled with speed, efficiency, clarity, and quality. Essential Functions. ESSENTIAL FUNCTIONS - Responsible for the end-to-end account management of assigned Solutions group book-of- business - Collaborates effectively with Customer Onboarding team to ensure orders are accurately assigned to the appropriate customer accounts - Owns the complete order lifecycle through effective management of quote to order conversions, order amendments, quoting, invoice validation and collection assistance - Acts as liaison between internal and external customers to ensure customers' needs are met and an excellent service is delivered - Oversees management of purchase orders, purchase ord...Solutions, Specialist, Accounting, Technology, Management