Job Details

At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work.

What You Can Expect:

Under general supervision, the Cash Management Specialist is associated with a transaction-intensive, centralized operation that serves as a resource for management in posting, processing, preparing, reviewing, and auditing accounts. Ensures compliance with company policies and procedures as well as applicable state and federal regulations.

• Performs professional level support activities in one or more functional areas of cash management using established procedures.

• Responsible for duties related to the processing of payments and adjustments in accordance with company, state, and federal policies, procedures and regulations.

• Conducts special research and audits related to patient accounts and other payments, which may result in recalculation of pay history.

• Ensures proper documentation/authorization to support transactions.

• Assists in the creation and validation of training tools and may assist with delivering appropriate instruction/training to system users.

• Analyzes patient accounts, identifies issues and errors, and conveys detailed information regarding insurance payments, discounts, adjustments, and patient responsibility to patients and/or customers.

• Serves as a resource to others in the resolution of complex problems and issues.

• Accepts cash, check, and credit card payments in person, in the mail or drop box, or over the phone, from patients or patient representatives, or other appropriate personnel related to other no-patient payment/deposit activity.

• Posts and reconciles various revenue payment deposits from departments across the system.

• Analyzes and interprets company policies, procedures, and state and federal regulations affecting the assigned functional area.

• May participate in onsite Payment Processing & Cash Handling audits throughout the system.

• May assist as a technical and operational resource for all Payment Support activities throughout the System.

• May assist in correspondence and document handling, including indexing, in accordance with established naming conventions and filing protocols to support easy retrieval and reference.

• Performs other duties and responsibilities as assigned.

Qualifications:

• Education: High school diploma or equivalent

• Experience: 1-year relevant experience

At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.