Job Details

About CAI

CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.

CAI Business Units and the Markets We Serve

CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.

This role is part of our Process Manufacturing business unit, which provides ERP and operational software to manufacturers that transform raw materials into finished goods through formulas, recipes, or batch-driven processes. We work with small to enterprise manufacturers across industries such as food and beverage, bottling, pharmaceuticals, nutraceuticals, chemicals, paint, paper, tile, and supply chain logistics-supporting end-to-end operations from sourcing through production and distribution.

About the Role

We are seeking a transformative Vice President of Engineering to lead and scale our global engineering organization as we accelerate innovation in the process manufacturing sector. Our customers span SMB, Mid-Market, and Enterprise organizations across Food & Beverage, Pharmaceuticals, Cosmetics, Chemicals, and other highly regulated industries. Having grown through acquisition, we need a strategic, operational, and technical leader who can protect product integrity and revenue while driving innovation and speed across a diverse product and customer landscape.

This executive will shape our engineering strategy across cloud, on-premise, and hybrid environments; integrate AI into our product offerings; and build a KPI-driven culture that delivers reliable, high-quality results. The VP of Engineering will lead distributed teams across North America, LATAM, EMEA, and our Center of Excellence in Bangalore, partnering closely with Product, Sales, and Customer Experience to deliver measurable customer value and business growth.

What You'll Do

Strategic Leadership & Scale

• Develop and execute a unifying engineering strategy for a product portfolio built through acquisition-modernizing architectures, rationalizing platforms, and protecting revenue during transitions.
• Create scalable processes, systems, and operating models to support rapid growth across global customer segments.
• Build and lead a high-performing, globally distributed engineering organization with clear accountability, predictable output, and a strong culture of ownership.

Technology Vision & Delivery

• Own the engineering roadmap in partnership with Product leadership and ensure timely, high-quality delivery of new functionality, enhancements, and customer commitments.
• Lead modernization of cloud and hybrid architectures, ensuring best-in-class performance, reliability, and security.
• Integrate AI/ML capabilities into product offerings to drive automation, insights, and next-generation customer experiences.
• Establish and maintain engineering excellence across code quality, testing, DevOps, CI/CD, and release management.

Cross-Functional Partnership

• Partner with Product to translate customer and market needs into scalable solutions.
• Collaborate with Sales and Customer Experience to ensure engineering enables customer outcomes, retention, and expansion.
• Engage directly with strategic customers and partners to support adoption, innovation, and long-term relationships.

Operational Excellence

• Build and manage a KPI-driven engineering organization with metrics covering productivity, quality, reliability, and speed.
• Drive alignment and collaboration with the Bangalore Center of Excellence and regional engineering teams across NA, LATAM, and EMEA.
• Ensure effective capacity planning, resource allocation, and budget management.
• Champion continuous improvement and the adoption of best practices across processes, tooling, and communication.

What We're Looking For

• 10-15+ years of engineering leadership experience, with at least 5 years at the senior/director/VP level leading large-scale, distributed teams.
• Experience in process manufacturing, industrial technology, supply chain, or other complex, regulated environments strongly preferred.
• Demonstrated success building scalable platforms in organizations with acquired products and varied architectures.
• Deep cloud expertise in AWS and Azure, including modernizing legacy systems and designing cloud-native solutions.
• Experience operating within both cloud and on-premise deployment models.
• Proven ability to integrate AI/ML technologies into commercial products.

Leadership & Management

• Strong track record building KPI-driven engineering cultures focused on accountability, predictability, and continuous improvement.
• Experience managing global engineering organizations, including offshore centers such as Bangalore.
• Excellent partner to Product, Sales, and Customer Experience; able to translate business priorities into technical execution.

Competencies

• Strategic thinker with a hands-on leadership style when needed.
• Exceptional communication, influence, and stakeholder management.
• Customer-centric mindset with a passion for delivering measurable value.
• Ability to navigate ambiguity and drive clarity in a high-growth, evolving environment.

Why Join Us

• Play a defining role in shaping the next-generation platform for global process manufacturers.
• Lead a diverse engineering organization with the opportunity to modernize, unify, and elevate a multi-product portfolio.
• Drive meaningful outcomes for customers who feed, supply, and support industries around the world.
• Work in a dynamic, growth-oriented environment accelerating through innovation and acquisition.

Why Join Us

You'll have the opportunity to drive some of the most critical transformation initiatives in our company's history. This is a highly visible role working directly with senior leadership to shape the future operating model of CAI. You'll bring clarity, discipline, and execution focus to complex cross-functional programs while gaining exposure across every function of the business.

CAI Software is an "EEO/Veterans/Disabled employer."

Equal Employment Opportunity

CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, , genetic information, marital status, veteran status, or any other basis protected by local, state or federal law.

Disability Accommodation

CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at ...@caisoft.com or send an e-mail with your specific accommodation request.

Work Authorization

Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the Immigration Reform and Control Act of 1986 (IRCA).

Pay Transparency Nondiscrimination

CAI Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.