Job Details

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description:

The Product Manager is accountable for driving member engagement, implementing optimized training pathways (pre- and post-hire), and enhancing the overall experience for the Job Duck Talent Community, from Candidates preparing for placement to Staffers with Senior-level experience. This role is responsible for managing the operational flow of the Talent Community, ensuring seamless integration across Workday, Active Campaign, and the Talent Community Portal. By incorporating skill gap mitigation efforts, analyzing key metrics and identifying trends and conversion opportunities, the administrator elevates member quality and readiness. Working cross-functionally with the Marketing, IT and Delivery departments, as well as the Learning Team, this role ensures that funnel performance is continually improved and that learning and career development initiatives are personalized to meet the evolving needs of members.

• Monthly salary: 1400 USD

Responsibilities include, but are not limited to:

• Provide insights on skill gaps and implement targeted training to elevate members from Tier C to A.

• Collaborate with Marketing to refine campaigns and announcements based on click-through and conversion data.

• Collaborate with IT to improve training recommendations and job matching.

• Monitor portal usage and engagement metrics (logins, job browsing, resume updates).

• Manage candidate tagging and segmentation based on training activity and engagement.

• Monitor dropout rates, course ratings, and application trends to refine the Talent Community model.

• Generate and interpret reports to guide strategic decisions.

• Collaborate with the Learning Team to support the development of customized learning paths aligned with current available job requirements.

• Track course catalog usage, completion rates, and tier conversion metrics.

• Maintain and update Active Campaign candidate contact lists using Workday reports.

• Oversee daily operations of the Talent Community, ensuring SOPs are followed and optimized.

• Collaborate with IT, Data and Marketing to improve dashboard visibility and funnel tracking.

• Ensure data accuracy between Workday, Active Campaign, and internal systems.

• Provide insights on overqualified/underqualified populations and skills gap trends.

Requirements:

• Background in recruitment, HR operations, or talent development

• At least 2 years of experience managing small projects with cross-functional teams

• Data interpretation experience and skills

• Familiarity with Workday (especially EEL) and Active Campaign (preferred)

• Knowledge of training pathways and career development programs, especially tiered competency models (journey-based learning design)

• Strong written and verbal communication skills

• Location and timezone: Remote, Eastern Standard Time (EST)
• Working Hours: Monday to Friday
• Software: Workday, Active Campaign

Work Shift:

8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages:

English

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.