Job Details

People Operations Specialist

Ready to shape the future of healthcare IT? Join the healthcare information technology team that's turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you'll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.

We're looking for people who are: intelligent, productive, committed, willing and able to go above and beyond, passionate about making a difference, innovative, energized, and want to play an essential role in a successful company's continued growth. Are you ready for this exciting challenge?

FDB (First Databank, Inc.) is actively seeking a People Operations Specialist to join the People & Culture team. In this pivotal role, you'll be instrumental in shaping how we attract, onboard, and retain our most valuable asset our people! You'll be a hands-on contributor, playing a key role in both our talent acquisition efforts and enhancing our overall employee experience through impactful People Operations initiatives.

At FDB, we believe that our strength lies in our diversity. We are committed to fostering an inclusive environment where everyone feels valued, respected, and empowered to bring their authentic selves to work. We encourage applications from individuals of all backgrounds, abilities, and experiences.

This position is a hybrid role based out of our Carmel, IN office. Here's how you'll make an impact:

Talent Acquisition Responsibilities

• Candidate Experience Champion: Be the friendly face and expert guide for candidates, managing scheduling, coordinating interviews, and ensuring a seamless, positive experience from application to offer.
• ATS Architect: Master our Applicant Tracking System, ensuring data integrity, optimizing workflows, and generating reports to keep our hiring pipeline healthy.
• Sourcing Support: Assist recruiters in identifying and engaging top talent through various channels, building a diverse candidate pipeline.
• Offer Management: Prepare and extend offer letters, manage background checks, and coordinate all pre-employment activities.
• Process Perfectionist: Continuously seek out and implement improvements to our talent acquisition processes, making them more efficient, scalable, and candidate-centric.

People Operations & Engagement Responsibilities

• Engagement Innovator: Support the design and execution of our employee engagement surveys, analyze results, and help develop action plans that foster a thriving workplace culture.
• Policy & Process Navigator: Assist in the development, documentation, and communication of People policies and procedures, ensuring clarity and compliance.
• Onboarding & Offboarding Support: Facilitate smooth transitions for new hires and departing employees, ensuring all necessary documentation and systems are in place.
• Data & Reporting: Help maintain accurate People data, generate reports on key HR metrics (e.g., turnover, demographics, engagement scores), and contribute to data-driven decision-making.
• Employee Support: Provide excellent front-line support for employee inquiries related to People policies, benefits, and general HR questions.
• Program Administrator: Support the coordination and administration of various People programs, including learning & development initiatives, recognition programs, or wellness activities.

What you'll bring:

• HR Acumen: 1-3 years of progressive experience in Human Resources, People Operations, or Talent Acquisition, ideally with exposure to both recruitment and broader HR functions.
• Organizational Powerhouse: Exceptional organizational skills, meticulous attention to detail, and the ability to manage multiple priorities in a dynamic, fast-paced environment.
• Communication Pro: Outstanding verbal and written communication skills, with a friendly, professional, and empathetic approach to interacting with all stakeholders.
• Tech-Savvy: Proficiency with Applicant Tracking Systems (ATS) and HR Information Systems (HRIS). Strong command of Microsoft Office Suite.
• Problem-Solver: A proactive mindset, with a knack for identifying issues and proposing effective, practical solutions.
• Customer Service Excellence: A genuine desire to provide an exceptional experience for candidates and employees alike.
• Collaborative Spirit: A true team player who enjoys working cross-functionally and building strong relationships.
• Adaptability: Ability to thrive in an evolving environment and embrace new challenges with enthusiasm.

What we offer:

• A supportive, inclusive, and collaborative work environment where your contributions are genuinely valued.
• Competitive salary and comprehensive benefits package.
• Significant opportunities for professional growth and to expand your HR expertise across diverse functions.
• The chance to make a tangible impact on our company's growth and culture.

Ready to be a vital part of our People team and help us build an exceptional employee experience?