Job Details

A global database company based in New York is seeking a Global Support Engineer to provide remote assistance to customers. The role involves diagnosing and resolving TiDB-related issues while ensuring customer satisfaction. Candidates should hold a Bachelor's degree in computer science and have 2-5 years of technical support experience, particularly with relational databases like MySQL and Oracle. Excellent communication skills, collaboration, and problem-solving abilities are essential for success in this role.

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