Responsible for implementation, configuration, maintenance, administration and integrity of software tools, utilities and processes used to support IT operations. Serve as a project resource for production implementation and integration. Assist with the implementation and optimization of hardware and software solutions that address operational needs. Consistently provide friendly and engaging customer service to internal and external customers. Perform related work. Typical Duties and Responsibilities. Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. Provide exceptional customer service with users by telephone, email, and in person. Monitor and maintain the physical and virtual server infrastructure and related applications. Administer Active Directory accounts, network rights, and access to systems and equipment. Plan and schedule the installation of hardware, operating systems, and software applications. Manage systems...Server, Systems, Retail, Administrator, Systems Administrator, Customer Service, Grocery